Track My Order

AFTER YOU’VE PURCHASED

Shipping confirmation

A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. Shipping costs are dependent upon the weight of the package and delivery location.

Tracking

As the receiver it will be your sole responsibility to track your order and submit necessary requirements to the customs or courier otherwise if the order has been tagged as return to sender or unsuccessful delivery due to the receiver not being able to follow-up or have not submitted the necessary requirements or notification to the courier, we are not able to process any refund or replacement for free and you may need to place the order again.

Delivery


Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

CANCELLATION/CHANGES

If you need to change your order, please contact us immediately. We process and ship orders under 1 hour (we’re fast!). Once our warehouse has processed your order, we will be unable to make any changes.

Please note that any orders that have already been paid for cannot be canceled.


Need more information? Please check out our FAQ page or contact our Support Center.